NEWEMPLOYEEORIENTATIONtrainingBuytheBookNEWEMPLOYEEORIENTATIONtrainingAlexandria,VirginiaKARENLAWSONATDWorkshopSeries©2016ASTDDBAAssociationforTalentDevelopment(ATD)Allrightsreserved.PrintedintheUnitedStatesofAmerica.1918171612345Nopartofthispublicationmaybereproduced,distributed,ortransmittedinanyformorbyanymeans,includingphotocopying,recording,orotherelectronicormechanicalmethods,withoutthepriorwrittenpermissionofthepublisher,exceptinthecaseofbriefquotationsembodiedincriticalreviewsandcertainothernoncommercialusespermittedbycopyrightlaw.Forpermissionrequests,pleasegotowww.copyright.com,orcontactCopyrightClearanceCenter(CCC),222RosewoodDrive,Danvers,MA01923(telephone:978.750.8400;fax:978.646.8600).ATDPressisaninternationallyrenownedsourceofinsightfulandpracticalinformationontalentdevelopment,workplacelearning,andprofessionaldevelopment.ATDPress1640KingStreetBox1443Alexandria,VA22313-1443USAOrderinginformationforprintedition:BookspublishedbyATDPresscanbepurchasedbyvisitingATD’sweb-siteattd.org/booksorbycalling800.628.2783or703.683.8100.LibraryofCongressControlNumber:2015953306(printeditiononly)ISBN-10:1-56286-970-1ISBN-13:978-1-56286-970-0e-ISBN:978-1-60728-437-6ATDPressEditorialStaff:Director:KristineLueckerManager:ChristianGreenCommunityofPracticeManager,Learning&Development:AmandaSmithTrainersPublishingHouse(TPH)Staff:Publisher:CatRussoProject,Editorial,andProductionManagement:JacquelineEdlund-BraunProofreader:ToraEstepRightsAssociateandDataManager:NancySilvaCoverandTextDesign:AnaIlievaForeman/DesignComposition:KristinGoble,Perfectype,Nashville,TN,andDebraDeysher,DoubleDMedia,Reading,PACoverArt:ShutterstockPresentationSlideArt:FotoliaPrintedbyDataReproductionsCorporation,AuburnHills,MI,www.datarepro.comTheATDWorkshopSeriesWhetheryouareaprofessionaltrainerwhoneedstopulltogetheranewtrainingprogramnextweek,orsomeonewhodoesabitoftrainingasapartofyourjob,you’llfindtheATDWorkshopSeriesisatimesaver.Topicsdeliverkeylearningontoday’smostpressingbusinessneeds,includingtrainingforcommunicationskills,leadership,coaching,newsupervisors,customerservice,newemployeeorientation,andmore.TheseriesisdesignedforbusytrainingandHRprofessionals,consul-tants,andmanagerswhoneedtodelivertrainingquicklytooptimizeperformancenow.EachATDWorkshopbookprovidesallthecontentandtrainer’stoolsyouneedtocreateanddelivercompellingtrainingguaranteedto•enhancelearnerengagement•deepenlearnerunderstanding•increaselearningapplication.Eachbookintheseriesoffersinnovativeandengagingprogramsdesignedbyleadingexpertsandgroundedindesignanddeliverybestpracticesandtheory.Itislikehavinganexperttrainerhelpingyouwitheachstepintheworkshopprocess.Thestraightforward,practicalinstructionshelpyouprepareanddelivertheworkshopsquicklyandeffectively.Flexibletimingoptionsallowyoutochoosefromhalf-day,one-day,andtwo-dayworkshopformats,ortocreateyourown,usingthetipsandstrategiespresentedforcustomizingtheworkshopstofityouruniquebusinessenvironment.EachATDWorkshopbookalsocomeswithguidanceonleveraginglearningtechnologiestomaximizeworkshopdesignanddeliveryefficiencyandaccesstoallthetrainingmaterialsyouwillneed,includingactivities,handouts,tools,assessments,andpresen-tationslides.vviiContentsFOREWORDBYTONYBINGHAMxvPREFACExviiINTRODUCTION:HOWTOUSETHISBOOK1WhyDoesNewEmployeeOrientationMatter?1OverviewofOnboardingandNewEmployeeOrientati...