B-SafeJnqspwjoh�Tbgfuz�DvmuvsfB�Qsbdujdbm�HvjefEpnjojd�DppqfsBqqmjfe�Cfibwjpvsbm�TdjfodftIvmm�)xxx/ctbgf/dp/vl*ImprovingSafetyCulture:APracticalGuidebyDominicCooperCopyright©2001byAppliedBehaviouralSciencesHeadoffice:1060HoldernessRoad,Hull,HU94AHNational01482708899International(+44)1482708899e-mail(forordersandcustomerserviceenquiries):info@bsafe.co.ukVisitourHomePageonhttp://www.bsafe.co.ukFirstpublished1998byJohnWiley&SonsLtd.TherightofDominicCoopertobeidentifiedasAuthorofthisworkhasbeenassertedbyhiminaccordancewiththeCopyright,DesignsandPatentsAct1988.AllRightsReserved.Nopartofthispublicationmaybereproduced,storedinaretrievalsystem,ortransmitted,inanyformorbyanymeans,electronic,mechanical,photocopying,recording,scanningorotherwise,exceptunderthetermsoftheCopyright,DesignsandPatentsAct1988orunderthetermsofalicenseissuedbytheCopyrightLicensingAgency,90TottenhamCourtRoad,London,UKW1P9HE,withoutthepermissioninwritingofthePublisher.LibraryofCongressCataloging-in-PublicationDataCooper,Dominic.Improvingsafetyculture:apracticalguide/DominicCooper.p.cm.Includesindex.ISBN0-471-95821-2(paper)1.Industrialsafety—-Management.I.Title.T55.C6641997658.4ª08—-dc2197—25693CIPBritishLibraryCataloguinginPublicationDataAcataloguerecordforthisbookisavailablefromtheBritishLibraryISBN1901128024TypesetinPalatino&SkiabyTheDzinePartnership,London:http://www.dzine.co.ukCONTENTSPrefaceiiiAcknowledgmentsviii1TheConceptofSafetyCulture1Introduction1TheEvolutionoftheConceptofSafetyCulture3AccidentCausationModels5OrganisationalCharacteristicsofaGoodSafetyCulture13TowardsaModelofSafetyCulture14HowtoReadThisBook26Summary27SectionOneTheImmediateLevelofEffort292EffectiveLeadershipforDevelopingaSafetyCulture30Introduction30Leadership30StrategicPlanning32Problem-solving37IncreasingPeople'sCommitmenttoaDecision43StrategicCommunications51ResistancetoChange543MethodsofEvaluatingandIntegratingOrganisationalSystems60Introduction60Identifyingstructuralproblems61UsingWorkflowAnalysistoIdentifySpecificInformation-sharingProblems62JobCharacteristicsAnalysis67WorkgroupCommunications75JobAnalysis86WorkSafetyAnalysis924DevelopingRiskControlSystems94Introduction94WhatisRiskAssessment?94RiskControlMeasures103SectionTwoTheIntermediateLevelofEffort1115IntegratingManagementInformationSystems112Jnqspwjoh�Tbgfuz�Dvmuvsfqbhf�jIntroduction112ManagementControlMechanisms112InformationRequirements119SystemCharacteristics125DevelopinganIntegratedManagementInformationSystem1306SafetyManagementSystemAuditing144Introduction144DevelopingaSafetyAuditSystem144EstablishingtheNeedforSafetyAudits146TypesofSafetyAudit147AuditFrequency150StandardsRequiredforPlanningandExecutingtheAuditProgramme153AuditElements157AuditingPractice163AuditFollow-up175ReviewingtheAuditSystem175SectionThreeTheUltimateLevelofEffort1777SafetyPropagandaandSafetyTraining178Introduction178SafetyInformationCampaigns178SafetyTraining1828MeasuringSafetyClimate200Introduction200SafetyAttitudes200SafetyClimate204DevelopingaSurveyInstrument2179ImprovingBehaviouralSafety225Introduction225WhyFocusonUnsafeBehaviour?226WhydoPeopleBehaveUnsafely?228HowisUnsafeBehaviourPrevented?230AchievingImprovementsinSafetyBehaviour233DoesitWork?233PuttingaBehaviouralSafetyInitiativeintoOperation234AdditionalReading254Index255qbhf�jjJnqspwjoh�Tbgfuz�DvmuvsfContentsQsfgbdfInr...