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ThischapteroftheCodeoutlinestheaccountabilityandassurancearrangementswithintheHSE.9.1HSE’sPerformanceAccountabilityFramework3HighqualitycorporateplanningandperformancereportingarefundamentalrequirementsoftheHSE.TherearebothstatutoryplanningandreportingobligationstomeettheneedsofexternalstakeholdersandinternalmanagementreportingobligationswhichsupportgoodgovernanceandcontrolprocesseswithintheHSE.Figure2belowoutlinestheHSE’sPerformanceAccountabilityFramework.Figure2Legislation&PolicyCorporatePlanNationalServicePlanNationalDirectorPerformanceAgreementsDivisionalOperationalPlansHospitalGroupCEOPerformanceAgreementChiefOfficerPerformanceAgreementPlanningandPerformanceFrameworkAccountabilityProcessAccountabilityReportsExecutiveManagementCommitteeMeetingswithChiefOfficersEscalationandInterventionReportNationalDirectorandHospitalGroup/CHOPerformanceMeetingsNationalDirectorPerformanceAgreementReportNationalPerformanceOversightGroupNationalPerformanceReportDirectorGeneralandNationalDirectorPerformanceMeetingsAnnualReportHSEDirectorate-LeadershipTeamMeetingCorporatePlanReport3AnenhancedAccountabilityFramework,includinganEscalationandInterventionFrameworkhasbeendevelopedandappendedtotheNationalServicePlan2016.ThisisavailableontheHSEwebsiteatwww.hse.ie.38HealthServiceExecutiveCodeofGovernanceChapter9AccountabilityandAssuranceTheHSE’sPerformanceAccountabilityFramework,introducedin2015andenhancedin2016,setsoutthemeansbywhichtheHSEandinparticulartheNationalDivisions,HospitalGroupsandCommunityHealthcareOrganisations,areheldtoaccountfortheirperformance.TheperformanceindicatorsagainstwhichDivisionalperformanceismonitoredaresetoutintheBalancedScorecardsgroupedunder:„Access„Quality„Finance„People.ThekeyperformanceindicatorsarealsoincludedintheindividualPerformanceAgreementbetweentheDirectorGeneralandtheNationalDirectorandthesearedescribedinsection9.4below.9.2KeyComponentsofthePerformanceAccountabilityFrameworkTheintroductionofanAccountabilityFrameworkaspartoftheHSE’soverallgovernancearrangementsisanimportantdevelopment.ThekeycomponentsofthePerformanceAccountabilityFramework2016areasfollows:„StrengtheningoftheperformancemanagementarrangementsbetweentheDirectorGeneralandtheNationalDirectorsandbetweentheNationalDirectorsandthenewlyappointedHospitalGroupCEOsandtheCHOChiefOfficers„FormalPerformanceAgreementsbetweentheDirectorGeneralandtheNationalDirectorsandbetweentheNationalDirectorsandtheHospitalGroupCEOsandtheCHOChiefOfficers„AdevelopedandenhancedformalEscalationandInterventionFrameworkandprocessforunderperformingserviceswhichincludesarangeofsupports,interventionsandsanctionsforsignificantorpersistentunderperformance„ThecontinuationofthenationallevelmanagementarrangementsfortheCHOChiefOfficers„ThecontinuationoftheNationalPerformanceOversightGroupwithdelegatedauthorityfromtheDirectorGeneraltoserveasthekeyaccountabilitymechanismfortheHealthServiceandtosupporttheDirectorGeneralandtheDirectorateinfulfillingtheiraccountabilityresponsibilities„Accountabilityarrangementswillbeputinplacein2016betweentheDirectorGeneralandtherelevantNationalDirectorsforsupportfunctions(e.g.Finance,HR,HealthBusinessServicesetc)inrespectofdeliveryagainsttheirOperationalBusinessPlans.InimplementingthePerformanceAccountabilityFramework2016theNationalPerformanceOversightGroupseeksassurance,onbehalfoftheDirecto...