HSEEmployeeHandbook2016-17HSEEmployeeHandbook2016-17HealthServicesPeopleStrategy2015-2018ThePeopleStrategy,WorkPlansandpresentationareavailableonhttp://hse.ie/eng/staff/Resources/hrstrategiesreports/peoplestrategy201518.htmlDearColleague,AsDirectorGeneraloftheHealthService,itisagreatpleasuretowelcomeallnewmembersofstafftotheHSE.InmakingyourdecisiontojointheIrishhealthservice,youhavejoinedaverylarge,diverseorganisationwithawiderangeofservices.Ihopeyouhavealong,enjoyable,productiveandfulfillingcareerintheIrishhealthservice.ThisemployeehandbookprovidesyouwithinformationontheHSE,theemployeeservicesavailabletoyouandthenecessarypoliciesfortheprotectionofourpatients/serviceusersandyou.Fornewemployees,itisimportantthatyoualsoattendastaffinductionprogramme–whichyoucanaccesslocally.PleasenotetheEmployeeHandbookcontainsusefulinformationfornewemployees,whichisequallyrelevanttoexistingemployees.Weknowthatworkinginthehealthcaresectorcanbeaveryintenseexperienceforstaffandisnotwithoutrisk.Employeesarethemostvaluableresourcewehaveandwewanttoensurethatyoufeelvalued,engagedandabletoachieveyourfullpotential.Wealsoknowthattheexperiencesofhealthcareemployeesshapepatients’experiencesofcare(andnottheotherwayaround).Iwelcomeyourfeedbackandsuggestionsonhowwecanperformanypartofourworkbetter.ThiscanbedonelocallyorthroughtheinspireHubonHSELanD–www.hseland.ie.InourCorporatePlan2015-2017andinourPeopleStrategy2015-2018,wesetoutthevalueswebelievearethetruecoreofwhatwedo.Thesevaluesarecare,compassion,trustandlearningandIaskyoutoupholdtheminyourwork.Theydefinehowweshouldbehavetowardspatients,relatives,carers,visitorsandeachother–eachandeveryday.Ibelievethatifwefollowourvalueswewillcreateaservicethatpeoplecantrustandhaveconfidencein,aservicethatkeepspeoplewellandatthecentreofallwedo.Ialsourgeallstaffmembers,withoutfearorfavour,toblowthewhistleonanyinstanceofmisconduct,disrespectorabusetowardsresidents,clients,patientsoranyserviceusershouldyoueverwitnessit.Thewaytodothisissignpostedinthishandbook.Finally,IwanttosayIamconfidentthattogetherwecanworktoimproveallaspectsofthehealthserviceandIwanttothankyouforplayingyourparttomakethishappen.TonyO’BrienDirectorGeneraloftheHealthService,HSE1EmployeeHandbook2016-17MessagefromtheNationalDirectorofHumanResourcesIamverypleasedtointroducetheHSEEmployeeHandbook2016-2017,whichhasbeendevelopedtoprovidearangeofhelpfulinformationtoguideallstaffintheirwork.Whetheryouareanewmemberofstaff,orhavebeenhereforsometime,Ihopethatyoufinditreallyuseful.ThisbookwillgiveyouabriefintroductiontotheHSEanditsvalues,describingthewayweaimtoworkandwhatwewanttoachieve.Italsocontainsinformationabouttheservicesandfacilitiesavailabletosupportyouinyourworkinglife.Itisveryimportanttomethatyoufeelwelcomeandvalued.Whetheryouareworkingdirectlywithpatientsornot,youareallhelpingthehealthservicetoprovidesafe,highqualitypatientcare,andthatisavitalpartofallourwork.Youarenowpartofateamofover100,000highly-valuedstaffwhoaimtoprovidethebestpossiblecaretothepeopleweserve.TheHealthServicePeopleStrategy2015-2018clearlyoutlinesourcommitmentwithinHRtomovetoamorefacilitative,developmentalandenablingapproach–ourcorepurposeittoservethebusinessandclinicalprioritiesoftheorganisation.Iamparticularlykeenthatweworkinpartnershipwithlinemanagerstoaddvalueandenhancepeoplecapacity.Ourstaffarethemostvaluableresourcewehavea...
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