HSEHealth&SafetyExecutiveStrategiestopromotesafebehaviouraspartofahealthandsafetymanagementsystemPreparedbyTheKeilCentrefortheHealthandSafetyExecutiveCONTRACTRESEARCHREPORT430/2002HSEHealth&SafetyExecutiveStrategiestopromotesafebehaviouraspartofahealthandsafetymanagementsystemMFleming&RLardnerCharteredOccupationalPsychologistsTheKeilCentre5SouthLauderRoadEdinburghEH92LJUnitedKingdomPromotingsafebehaviouratworkisacriticalpartofthemanagementofhealthandsafety,becausebehaviourturnssystemsandproceduresintoreality.Ontheirown,goodsystemsdonotensuresuccessfulhealthandsafetymanagement,asthelevelofsuccessisdeterminedbyhoworganisations‘live’theirsystems.Thisreportprovidesthereaderwithanunderstandingof:Gthetheoryunderpinningstrategiestopromotesafebehaviour;Gthekeyelementsofprogrammestopromotesafebehaviourwhicharecurrentlyinuse;Ghowtousebehaviouralstrategiestopromoteawiderrangeofcriticalhealthandsafetybehaviours;Ghowtointegratebehaviouralstrategiesintoahealthandsafetymanagementsystem.ThebehaviouralprogrammescurrentlyinusewithintheUKfocusonpromotingsafebehaviouramongfrontlinestaff.Theseprogrammesthereforeexcludealargeproportionofotherbehavioursthatinfluencehealthandsafetyperformance.Thereispotentialtoextendthebehaviourmodificationprinciplesandstrategiescurrentlyused,toencourageandpromotebehaviourswhichsupportthehealthandsafetymanagementsystem(HSMS)andthedevelopmentofapositivehealthandsafetyculture.Behaviouralprogrammeshavebecomepopularinthesafetydomain,asthereisevidencethataproportionofaccidentsarecausedbyunsafebehaviour.Whilstafocusonchangingunsafebehaviourintosafebehaviourisappropriate,thisshouldnotdeflectattentionfromalsoanalysingwhypeoplebehaveunsafely.Tofocussolelyonchangingindividualbehaviourwithoutconsideringnecessarychangestohowpeopleareorganised,managed,motivated,rewardedandtheirphysicalworkenvironment,toolsandequipmentcanresultintreatingthesymptomonly,withoutaddressingtherootcausesofunsafebehaviour.ThisreportandtheworkitdescribeswerefundedbytheHealthandSafetyExecutive(HSE).Itscontents,includinganyopinionsand/orconclusionsexpressed,arethoseoftheauthorsaloneanddonotnecessarilyreflectHSEpolicy.HSEBOOKSii©Crowncopyright2002Applicationsforreproductionshouldbemadeinwritingto:CopyrightUnit,HerMajesty’sStationeryOffice,StClementsHouse,2-16Colegate,NorwichNR31BQFirstpublished2002ISBN0717623521Allrightsreserved.Nopartofthispublicationmaybereproduced,storedinaretrievalsystem,ortransmittedinanyformorbyanymeans(electronic,mechanical,photocopying,recordingorotherwise)withoutthepriorwrittenpermissionofthecopyrightowner.iiiTableofContentsEXECUTIVESUMMARY11INTRODUCTION22BEHAVIOURMODIFICATIONTHEORY32.1ANTECEDENTSTRIGGERBEHAVIOUR42.2HOWCONSEQUENCESDRIVEBEHAVIOUR52.3IMPACTOFTIMEFRAME,PREDICTABILITYANDSIGNIFICANCEOFCONSEQUENCES62.4ITISTHECONSEQUENCESFORTHEINDIVIDUALTHATMATTER72.5IMPORTANCEOFCONTINUINGTOPROVIDEREINFORCINGCONSEQUENCES82.6SUMMARY83KEYELEMENTSOFHEALTHANDSAFETYOBSERVATIONANDFEEDBACKPROGRAMMES93.1IMPLEMENTATION103.2OBSERVATIONANDFEEDBACKPROCESS123.3ENABLERSANDBARRIERSTOEFFECTIVEBEHAVIOURALSAFETYPROGRAMMES144EFFECTIVENESSOFBEHAVIOURMODIFICATIONTECHNIQUES154.1EFFECTIVENESSOFBEHAVIOURALSAFETYPROGRAMMES155PROMOTINGCRITICALHEALTHANDSAFETYBEHAVIOURSTHATSUPPORTTHEHSMS175.1DESIGNINGAHEALTHANDSAFETYBEHAVIOURMODIFICATIONINTERVENTION185.2USINGBEHAVIOURMODIFICATIONTOPROMOTEMANAGEMENTBEHAVIOU...
优质VIP
