S-Supervisor Safety Training.pptxVIP专享VIP免费原创优质

Behavior-BasedSafetyforSupervisors©Business&LegalReports,Inc.0706SessionObjectivesYouwillbeableto:•Understandhowsafetybehaviorisshaped•Analyzeemployeebehavior•Pinpoint,observe,andmeasurespecificbehaviors•Provideeffectivefeedback•Usepositivereinforcementsuccessfullytoimprovesafetyperformance©Business&LegalReports,Inc.0706WhatYouNeedtoKnow•ABCanalysis•Typesofconsequences•Howtostrengthenconsequences•Pinpointing,observation,andmeasurement•Feedbackandgoalsetting•Typesofpositivereinforcement•Reinforcementmistakes©Business&LegalReports,Inc.0706WhyEmployeesEngageInAt-RiskBehaviors•Jobsgetdonefaster•Perceptionofriskislow•‘Nothing’sgoingtohappentome’attitude•At-riskbehaviorisreinforced•Lackofawarenessthatbehaviorisrisky©Business&LegalReports,Inc.0706ABCModel•Antecedent•Behavior•Consequences©Business&LegalReports,Inc.0706Antecedents•Promptpeopletoact•Precedethebehavior•Communicateinformation•Workbestwithconsequences•Workonlyinshorttermifnoconsequences©Business&LegalReports,Inc.0706Consequences•Strongerthanantecedents•‘Consequences’hasnegativeconnotation•Positiveconsequenceschangebehavior•Consequencesstrengthenorweakenbehavior•Fourcategoriesofconsequences©Business&LegalReports,Inc.0706Punishment•Gettingwhatyoudon’twant•Criticism,injury,writtenwarning•Stopsunwantedbehavior©Business&LegalReports,Inc.0706Extinction•Isnotgettingwhatyouwant•Isnorecognition,noacknowledgement•Oftendecreaseswantedorsafebehavior•Cancausesafeperformerstoslip©Business&LegalReports,Inc.0706NegativeReinforcement•Notgettingwhatyoudon’twant•Avoidingcriticism,unpleasanttasks,oraccidents•Performingdesiredbehaviortoavoidpunishment•Performingdesiredbehavioronlywhenbossiswatching©Business&LegalReports,Inc.0706PositiveReinforcement•Gettingwhatyouwant•Acknowledgement,recognition,betterworkassignments•Maintainsorincreasesdesiredbehavior•Givesdiscretionaryeffort(morethanasked)•Behavioroccursmorefrequently©Business&LegalReports,Inc.0706ExaminetheBehavior•Resultsoftheconsequences•Howemployeereceivesit•Behaviorincreasing•Behaviordecreasing©Business&LegalReports,Inc.0706StrengthofConsequences•Type—positiveornegative•When—immediateorfuture•Probability—certainoruncertain©Business&LegalReports,Inc.0706PowerfulConsequences•Mostpowerful—bothimmediateandcertain•Moderatelypowerful—eitherimmediateorcertain•Leastpowerful—bothfutureanduncertain©Business&LegalReports,Inc.0706ABCAnalysis•Describethebehavior•Listallantecedentsandconsequencesanddescribestrengthofconsequence•Determinewhichconsequencesaremotivatingbehavior•Solutiontoproblembehavior—makeweakconsequencesstrong©Business&LegalReports,Inc.0706BehavioralSafetyBasics•Doyouunderstandtheinformationpresentedinthepreviousslides?©Business&LegalReports,Inc.0706PinpointingBehavior•Measurable•Observable•Reliable•Controllable©Business&LegalReports,Inc.0706BehaviorObservation•Observationchecklist•Spotcheckbehaviors•Ifsafebehavior,mark‘safe’•Ifunsafebehavior,mark‘unsafe’•TurncardinObservationsFeedbackSafeUnsafePositiveCorrectiveCommentsPinpoint1Pinpoint2Pinpoint3©Business&LegalReports,Inc.0706Measurement•Recordsobservationsandanalyzes•Usesobjectivemeasurement•Measuressafetyprocess,notjustresults•Givesfeedbacktoemployeesandcapturessmall...