SafetyonCallBEHAVIORBASEDSAFETYSafetyonCallSafetyonCallOBJECTIVESTODAY•Identifydifferencesbetweentraditionalvs.BBS.•Know“whenandwhennot”toimplementBBS.•Explainwhymosttraditionalsafetyprogramsdon’twork!•Understandwhypositivereinforcementismuchmorepowerfulthannegativereinforcement.SafetyonCallWHYSAFETYPROGRAMSDONOTWORK•Safetyisapriority,notavalue!•Safetyisnotmanagedinthesamemannerasproduction,quality,andcostissues!•Safetyisnotdriventhroughcontinuousimprovement!SafetyonCall“FALLACIESORREALITIES”INSAFETYFABLES?•Conditionscauseaccidents!•Enforcingrulesimprovessafety!•Safetyprofessionalscankeepworkerssafe!•Lowaccidentratesindicatesafetyprogramsareworkingwell!•Investigatingtofindtherootcauseofaccidentswillimprovesafety!•Awarenesstrainingimprovessafety!•Rewardsimprovesafety!SafetyonCallCOREELEMENTSINSUCCESSFULSAFETYPROGRAMS•Aculturethatsays“safety”isimportantaroundhere!•Atightaccountabilitysystem!SafetyonCallSAFETYINTERVENTIONSTRATEGIES(BYNSC)Approach#ofStudies#ofSubjectsReduction%BehaviorBased72,44459.6%Ergonomics3n/a51.6%EngineeringChange4n/a29.0%ProblemSolving17620.0%GovernmentAction2218.3%Mgt.Audits4n/a17.0%StressManagement21,30015.0%PosterCampaign26,10014.0%PersonnelSelection2619,1773.7%Nearmissreports2n/a0%SafetyonCall•Anexcellenttoolforcollectingdataonthequalityofacompany’ssafetymanagementsystem.•Ascientificwaytounderstandwhypeoplebehavethewaytheydowhenitcomestosafety.•Properlyapplied,aneffectivenextsteptowardscreatingatrulypro-activesafetyculturewherelosspreventionisacorevalue.•Conceptuallyeasytounderstandbutoftenhardtoimplementandsustain.BEHAVIORBASEDSAFETY–WHATISIT?SafetyonCall•Onlyaboutobservationandfeedback.•Concernedonlyaboutthebehaviorsoflineemployees.•Asubstitutionfortraditionalriskmanagementtechniques.•Aboutcheating&manipulatingpeople&aversivecontrol.•Afocusonincidentrateswithoutafocusonbehavior.•Aprocessthatdoesnotneedemployeeinvolvement.BEHAVIORBASEDSAFETY–WHATISITNOT?SafetyonCallAlwaysConsiderThese3ComponentsSafetyManagementSystemEngineeringControlsBehaviorsINTERVENTIONSSafetyonCallInterventionsIncluded:•Attemptstoeliminatethehazard.•Havingemployeesworkaroundthehazard.•Guardingorwarningemployeesaboutthehazard.•Trainingemployeestodealsafelywiththehazard.TRADITIONALHIERARCHYOFSAFETYSafetyonCall7Components:1.Managementleadership•Vision,values,commitment•Safetygoals&objectives•Costsofsafetyperformance2.Responsibility&accountability•Definedformanagement&employees•Accountableforperformance3.Safetyorganization•Safetycommittees•Safetystaffresource•Safetybudget4.Safeworkpractices&procedures•General&jobspecific•Housekeeping•Contractors•EmergencySAFETYMANAGEMENTSYSTEMINTERVENTIONS5.Safetyreview&improvement•APlan/Do/Check/Actprocess•Accidentinvestigationprocess•Safetyaudit/inspectionprocess6.Safetytraining•Basedonneedsassessments•Designed&presentedeffectively•Forbothmanagement&employees•Resultsinobservablechangesinbehavioronthejob7.Safetycommunications•Internal&external•Appropriateforaudience•EffectivenessofcommunicationmethodsSafetyonCallYouwillsee:•%ofsafebehaviorsincreasingandthe%at-riskbehaviorsdecreasing.•Reportingofnearmisses/hitsincreasing.•Boththenumberofobservationsandlevelofparticipationincreasing.•Frequency&severityofinjuriesdecreasing.•Increasingacceptanceofresponsibilityandaccountabilityforpe...
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