SafetyManagementSystemsHANDBOOKFirstEdition2016Authors:ACIWorldSafetyandTechnicalStandingCommitteeWrittenby:WarrenAskew(GTAA),LiMaBomholtz(Copenhagen),JohnChase(SanAntonio),ThomasChristensen(Copenhagen),CarolKavish(GTAA),JasonMcArthur(YVR),TimO’Krongley(SanAntonio),NahlaPalmer(YVR)Reviewedby:ACIWorldSafetyandTechnicalStandingCommitteePublishedby:ACIWorld,Montréal,CanadaFrontandbackcoverphotocourtesyofArneV.PetersenSafetyManagementSystemsHANDBOOKFirstEdition2016iiDISCLAIMERTheinformationcontainedinthispublicationissubjecttoconstantassessmentinthelightofchangingrequirementsandregulations.Nosubscriberorotherreadershouldactonthebasisofanysuchinformationwithoutreferringtoapplicablelawsandregulationsand/orwithoutobtainingappropriateprofessionaladvice.Althougheveryefforthasbeenmadetoensureaccuracy,AirportsCouncilInternational(ACI)shallnotbeheldresponsibleforlossordamagecausedbyerrors,omissions,misprintsormisinterpretationofthecontentshereof.Furthermore,ACIexpresslydisclaimsallandanyliabilitytoanyperson,whetherapurchaserofthispublicationornot,inrespectofanythingdoneoromitted,andtheconsequencesofanythingdoneoromitted,byanysuchpersonthroughrelianceonthecontentsofthispublication.NopartoftheSafetyManagementHandbookmaybereproduced,recast,reformattedortransmittedinanyformbyanymeans,electronicormechanical,includingphotocopying,recordingoruseofanyinformationstorageandretrievalsystem,withoutpriorwrittenpermissionfrom:Director,SafetyandTechnicalAffairsAirportsCouncilInternationalSafetyManagementSystemsHandbookFirstEdition(2016)Copiesofthispublicationareavailablefrom:PublicationsDepartmentAirportsCouncilInternationalP.O.Box302800RueduSquareVictoriaMontréal,CanadaEmail:aci@aci.aeroWeb:www.aci.aeroISBN978-1-927907-42-9©2016AirportsCouncilInternational.Allrightsreserved.iiiFOREWORDTheideaofanACIguidancehandbookonSafetyManagementSystems(SMS)emergedfromdiscussionsintheSafetyandTechnicalStandingCommittee.ACIhadalreadypublishedanSMSGapAnalysisToolandachapteronSMSintheAirsideSafetyHandbook,andwishedtofollowupbyproducinganaction-orientatedguideonSMSforaerodromeoperators.Membersofthecommitteedevelopedatableofcontentsandwroteandsourcedmaterial,includingbestpracticesfrombothinsideandoutsidetheaviationindustry.WeespeciallyacknowledgetheICAOmaterialsthatarereferenced.ThehandbooknowbeforeyouisausefulsummaryoftheactionthataerodromeoperatorsshouldtaketodevelopanSMS.Thiscanneverbean“off-the-shelf”systembecause,inordertofunctionproperly,suchasystemmustbefullytailoredtothecircumstancesoftheindividualaerodrome.Wesincerelyhopethatthishandbookwillhelpourmemberstoproducebetter,moreappropriate,responsiveandinteractiveSMS.Asacomplementtothishandbook,ACIGlobalTrainingofferssafetymanagementtrainingalongwitharangeofcoursesrelevanttosafety,bothonlineandintheclassroom.Icommendthehandbooktoyou,andthankitsauthorsforgivingsogenerouslyoftheirtimeandexpertise.AngelaGittensDirectorGeneralACIWorld1CONTENTSINTRODUCTION2STEPA(PLAN)ESTABLISHASAFETYMANAGEMENTFRAMEWORK4SMSElementA1:RESPONSIBILITY4SMSElementA2:SMSIMPLEMENTATION(Organization,policyandprocesses)4STEPB(DO)IMPLEMENTSAFETYRISKMANAGEMENT12SMSElementB1:HAZARDIDENTIFICATIONANDRISKMITIGATION12SMSElementB2:MANAGEMENTOFCHANGE18SMSElementB3:INCIDENTREPORTINGANDINVESTIGATION20SMSElementB4:COORDINATIONOFEMERGENCYRESPONSEPLANNING27STEPC(CHECK)EVALUATEACHIEVEMENTSTHROUGHSAFE...