Loneworkers–anemployees’guideALoneWorker(LW)isdefinedasapersonworkingontheirownwithoutcloseordirectsupervision.FormNo.284.Issue1,May2011©ThisdocumentisthecopyrightoftheBSIAandisnottobereproducedwithoutthewrittenconsentofthecopyrightowner.Forotherinformationpleasecontact:BritishSecurityIndustryAssociationt:08453893889f:08453890761e:info@bsia.co.ukwww.bsia.co.ukLONEWORKER–RISKASSESSMENTa.Theprobability/exposuretoviolenceandaggression.b.Theprobability/exposuretooccupationalrisks(e.g.slips,trips,falls,electrocution,etc).c.Theprobability/exposuretopersonalwellbeingrisks(e.g.Healthissues;reactionunderduressscenarios;abilitytocopewithpressure).Beforeyoustartworkasaloneworkeryouremployershoulddiscusswithyou:a.Yourresponsibilities.b.Therisksyouface.c.Anyloneworkerguidanceorpolicypreparedbyyouremployer.d.Anyissuethatmayaffectyourworkingalone.a.HaveIreceivedtheappropriatetraining(e.g.conflictresolutiontraining,emergencyprocedures,clarityonmyemployer’sLWP)?b.DoIhavetheappropriateequipmente.g.atorch,communications,lifevest(ifworkinginamaritimeenvironment)?c.Haveanynewhazardsbeenidentifiedandreported?d.HaveIworkedwithmyemployertotakeactiontoreduceoreliminateanyhazards?e.WhenworkingaloneamIawareofmysurroundingsandanypossiblethreats?f.DoIleaveasituationifIfeelunsafeandbackawayfromthreateningsituations?Whatismyemployer’spolicyonthis?g.DoIknowmyescaperoutes?h.DoIreportanyincidentassoonaspossibletomylinemanager?i.Ensurethatyouinformyouremployerofanychangestoyourpersonaldetailsthatarerelevanttoyourloneworkeremployment.YOURLONEWORKERCHECKLISTOthersourcesofinformationBS8484:2009–Codeofpracticefortheprovisionofloneworkerdevice(LWD)servicesBSIAform288–LoneWorkers–anemployersguide:www.bsia.co.uk/publicationsBSIAform248–AguidefortheHealthandsafetyforLoneWorkers:www.bsia.co.uk/publicationsHealthandSafetyExecutiveguidancedocumentWorkingalone–HealthandSafetyguidanceontherisksofloneworking:www.hse.gov.uk/pubns/indg73.pdfHealthandSafetyExecutiveguidancedocumentFivestepstoriskassessment:www.hse.gov.uk/pubns/indg163.pdfAsaloneworkingemployeeyoushouldknowthatyouremployerhascarriedoutariskassessmentofyourroleandputinplacereasonableandappropriatemeasuresforyourprotection.MeasuresmayincludeariskmanagementserviceaswellasadefinedLoneWorkerPolicy(LWP).Itisyourresponsibilitytoconformtothesemeasuresandtoacceptthatyouhaveadutytoyourowncarealso.Youremployershoulddiscusswithyouthefollowingthreefundamentalaspectsofrisks(iftheyareapplicable)appropriatetoyoursituation:THELONEWORKERSERVICEIfyouremployer’sriskassessmenthasdeterminedthatitisappropriatetoprovideyouwithamonitoredloneworkerserviceincludingadevicetocallforhelp,youshould:a.Understandthefunctionsofyourloneworkerdevice.b.Betrainedinitsuse.c.Keepthedevicechargedandavailableforuse.d.UnderstandtheresponsestrategyandunderwhatconditionswillthePolicebeinvolved.e.Donotmisuseyourloneworkerdevice,itistheretosummonhelpinanemergencyorifyoufeelthreatened.a.TheuseoftheLWalarmisonlyforsummoningsupport/helpifyouarethreatenedorhavehadanaccident.Inallothersituationsuseyournormalmeans(mobile,fixedtelephone)forcommunications.IfyourLWdevicehasaprealarmfunctionforuseaspartofyourdynamicriskassessmentyoushouldusethisbeforeenteringan‘atrisk’environment.b.Ensurethatthebatteryisfullychargedbeforestartingyourshiftc.Iftravellingtoaremotelocationcheckbeforeyouleaveyourvehiclethattheloneworkerdevicehassignalstrength.d.ProtectyourLWdeviceagainsttheenvironment(unlessitisweatherandshockproof).e.Ensureyouarefullyawareofallthefunctionsonyourdevice(e.guseoftheman-downfunction)tominimisefalsealarms.f.DependingonthetypeofLWdeviceandtheenvironmentyouareworkinginensurethatyourLWdeviceisplacedinapositiononyourpersonthatitcanbeactivatedeasily,onehandedanddiscreetlyifrequired.DAY-TO-DAYUSEOFALWDEVICE:(Note:pleasebeawarethatthecodeofpracticerelatingtoloneworkerserviceisBritishStandardBS8484.Togainalevel1policeresponseyourloneworkerservicewillberequiredtocomplytothisstandard.)Yoursafetyisyourpriority–Keepyourselfsafe
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