OECDRiskManagement:STRATEGICCRISISMANAGEMENTOECDRiskManagement:StrategicCrisisManagementCharlesBaubion3STRATEGICCRISISMANAGEMENT©OECD2013TABLEOFCONTENTSNotebytheOECDSecretariat.....................................................................................................................41.Introduction..............................................................................................................................................52.Newformsofcrisesarecallingfornewandinnovativecrisismanagementresponses..........................62.1Newnatureofcrisis............................................................................................................................62.2Increasedvulnerabilitiesofmodernsocieties.....................................................................................72.3Changingrolesofgovernmentsandincreaseddemandfromcitizensandthemedia........................72.4Achanginglandscapeforriskmanagers............................................................................................83.Managingcrisesremainsatthecoreofgovernment’srolesinriskmanagement....................................84.Crisismanagement:traditionalapproachvs.dealingwithnovelty.........................................................94.1Crisismanagementframeworksandconcepts...................................................................................94.2CrisisPreparedness:planningscenariosvs.preparingfortheunknown.........................................104.2.1Riskassessment:sectoralanalysisbasedonhistoricaleventsvs.nationalriskassessment.........104.2.2.Emergencyplanning:scenario-basedvs.capability-basedandnetworkbuilding.......................134.2.3.Training:testingplansandproceduresvs.strategicexercisesandnetworksbuilding................154.2.4Activation:EarlyWarningSystemstriggeringemergencyplansvs.strategicforesight..............164.3Response:CommandandControlvs.adaptativecapacities............................................................184.3.1Operationalpicture:Crisisdevelopmentmonitoringvs.sense-making........................................184.3.2Response:StandardOperatingProceduresvs.managinglargeresponsenetwork.......................194.3.3Leadership:crisiscommunicationvs.meaning-making...............................................................204.3.4Endofcrisis:improvingcrisisresponsevs.rebuildingtrust.........................................................215.Identifyingkeycross-cuttingissuesininter-agencycrisismanagement...............................................22BIBLIOGRAPHY.........................................................................................................................................25BoxesBox1.TheSystemfortheAnalysisandVisualisationofRiskScenariosinMexico...............................11Box2.TheNetherlands’NationalRiskAssessment.................................................................................12Box3.PlanSISMOinMexico,agoodexampleofscenario-basedemergencyplanning.........................13Box4.Sharingcommonvaluesallalongadiversifiedresponsenetwork.................................................14Box5.StrategicCrisisManagementExercises:examplesfromGermanyandSwitzerland.....................16Box6.IntegratedEarlyWarningSysteminKorea...................................................
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