APARADIGMSHIFTINSAFETYScottBaxSeniorVicePresidentOperationsScott.Bax@pinnaclepellet.comSAFETY–NEWSAFETYSYSTEMS–THEREALITY,INCIDENTSWILLHAPPEN2Therealityis,incidentswillhappen…Note:Humanerrorisusuallyasymptom,NOTacauseWHATISTHEGREATESTTHREATTOOURINDUSTRY?3CHANGENEEDED4Yoursystemisperfectlydesignedtodelivertheresultsitproduces.PARADIGMSHIFTS:PEOPLE,PROCESS,PARTNERSHIPS5JamelleSanders--PARADIGMSHIFT#1:PEOPLE6PARADIGMSHIFT#1:PEOPLE7•OrganizationalCommitment–SeniorExecutiveChampion•CommonPlatform–OwningSafety:clearfocus&executionplan•ManagementAccountability–Actions&proactiveKPIs•EmployeeEmpowerment–Meaningfulworkerengagement•IncentiveSystem–NOTrewardinglackofinjuriesorpenalties•ReportingSystems–Proactive(leading)KPIs,timelyreportingPARADIGMSHIFT#1:PEOPLE89PARADIGMSHIFT:#1PEOPLESafetyisGoodBusiness…foreveryone10PARADIGMSHIFT:#1PEOPLEWorkersoftenwanttodotherightthing,but…Aresubjecttothehumanfactor.“Toerrishuman…”Howwasthehumanleadintothetrap?•Bytraining,orlackthereof•Bytheenvironment•Bythetechnology•Bydesign•Bytheprocess•Bymanagementofsupervision(orlackof)11PARADIGMSHIFT#1:PEOPLEAsourpeopleinteractwithoursystems…Incidentsandinjuriesarestilloccurring.12PARADIGMSHIFT#1:PEOPLEPARADIGMSHIFT#2:PROCESS13PARADIGMSHIFT#2:PROCESS14PARADIGMSHIFT#2:PROCESSSAFETY&THESWISSCHEESEMODEL15PARADIGMSHIFT#2:PROCESS16PARADIGMSHIFT#2:PROCESS17Greatsystemsrelyonavarietyofcontrols18PARADIGMSHIFT#2:PROCESS&THEHIERARCHYOFSAFETYSYSTEMCONTROLSELIMINATIONSUBSTITUTIONENGINEERINGADMINISTRATIVEBEHAVIOURPPEIncreasingeffectiveness&sustainabilityIncreasingparticipation&supervisionneededRemovethehazardReplaceorsubstituteIsolatehazardChangethewayweworkPersonalProtectionCompetency&communicationCOMBUSTIBLEDUSTSTOPTHELEAKSonicAirefans,etc.Newconveyors,transitions,etc.Dustcleanup,audits,inspectionsTraining/Education/CompetencyDustmasks/respirators/goggles,etc.PARADIGMSHIFT#2:PROCESS19PARADIGMSHIFT#3:PARTNERSHIPS20PARADIGMSHIFT#3:PARTNERSHIPS21WhatYouKnowYouWhatYouDon’tKnowYouDon’tKnowWhatYouActuallyKnow“Noneofusisassmartasallofus”KenBlanchardPARADIGMSHIFT#3:PARTNERSHIPS22•IndustryAssociations(WPAC,USIPA,AEBIOM)•Regulatorycollaboration(WSBCetc.)•Companytocompanypartnerships•Jointinitiatives-“ForestFloortoUtilityFuelHandling”Ourcollectiveactionstoimprove¬competeonsafetywillyieldobjectivesafetyresultsthatwillonlystrengthenandimprovethesustainabilityoftheentirebiomassindustryThankyouScottBax,SVPOperationsScott.Bax@pinnaclepellet.comPelletPlantPortLavingtonEntwistlePlantMarch2018