Earth,Life&SocialSciencesSchipholweg77-892316ZLLeidenP.O.Box30052301DALeidenTheNetherlandswww.tno.nlT+31888669000TNOreportTNO2015R11506SuccessfactorsfortheimplementationofaZeroAccidentVision(ZAV)Date27November,2015Author(s)prof.GerardI.J.M.ZwetslootPhD(TNO)PeteKinesPhD(NRCWE)RikkaRuotsalaMSc(FIOH)LindaDrupsteenPhD(TNO)RobertBezemerMSc(TNO)Numberofpages82(incl.appendices)Numberofappendices8SponsorsDeutscheGesetzlicheUnfall-Versicherungsanstalte.V.(DGUV),andthesevenindividualparticipatingresearchinstitutes(CIOP,FIOH,HSL,IFA,NRCWE,Prevent,TNO)ProjectnameSuccessFactorsfortheImplementationofaZeroAccidentVisionTNOProjectnumber051.02053DGUVProjectnumber617.0-FP-0352DurationofprojectDecember2013–October2015Allrightsreserved.Nopartofthispublicationmaybereproducedand/orpublishedbyprint,photoprint,microfilmoranyothermeanswithoutthepreviouswrittenconsentofTNO.Incasethisreportwasdraftedoninstructions,therightsandobligationsofcontractingpartiesaresubjecttoeithertheGeneralTermsandConditionsforcommissionstoTNO,ortherelevantagreementconcludedbetweenthecontractingparties.Submittingthereportforinspectiontopartieswhohaveadirectinterestispermitted.©2015TNOTNOreport|TNO2015R115062/83SummaryThisresearchprojectwasinitiatedbythePartnershipofEuropeanResearchinOccupationalHealthandSafety(PEROSH)grouponsafetycultureandzeroaccidents.Theresearchproject:AimsandapproachTheaimofthisresearchprojectwastoattainabetterunderstandingofthefactorsthatcontributetosuccesseswithpromotingsafetyandpreventingaccidentsincompaniesthathaveadopteda‘ZeroAccidentVision’(ZAV).SpecialfocuswasonZAVcommitment,safetycommunication,safetycultureandsafetylearning,aswellasontheidentificationofgoodpracticesandmajorchallengesofcompaniesthathaveimplementedZAV.UnderstandingthemechanismsthatunderliethesuccessofZAVisofgreatinteresttotheGermanSocialAccidentInsurance,andforcompaniesthattakesafetyseriously,whethertheyarealreadycommittedtoZAVornot.Managersandworkersinatotalof27ZAVcommittedcompaniesinsevenEuropeanUnion(EU)countriestookpartinasurvey(the‘PEROSHZAVSurvey’,8,819respondents),companyinterviewsandnationalworkshopstoidentifyZAVsuccessfactorsand‘goodpractices’,aswellaschallengesinsustainingZAV.ResultsZAVCommitmentAll27companieshadremarkablyhighsurveyscoresforbothorganisationalandindividual(personal)ZAVcommitment.TheorganisationalZAVcommitmentswereusuallyembeddedinthecompanies’strategies,integratedintheirbusinessprocessesandwereoftenpartofabroadersetofcommitments,suchaszeroharm(healthpromotion),zerodefectsorto‘well-beingatwork’.TherelevanceofZAVforhealthpromotionwasmeasuredinthreeGermancompanies.Thescoreswererelativelyhigh,implyingthatZAVimpactspositivelyonhealthpromotion.Thiswasconfirmedbyqualitativedatafromtheothercountries.SomeoftheZAVcompaniesthatpaidlessattentiontohealthpromotionmentionedthatbroadeningZAVtohealthpromotionorzeroharmwasamainchallengeforthenearfuture.SafetyCommunicationTheresultsfromthesurveysupporttheimportanceofsafetycommunicationforZAVimplementation.Allcompanieshadhighscoresonthetwosurveydimensionsforcommunication,particularlyfororganisationalsafetycommunication.Onthebasisoftheinterviewsandworkshopdata,threemainsuccessfactorswereidentifiedasrelevanttocommunication:specificZAVorsafetypromotionprogrammes,constantandupdatedcommunicationandfunctionaltools,andeffectivesupervisorcommunication.Thirteen’goodp...
优质VIP
